Privacy policy

Privacy Policy for Local City Mall

Effective Date: 01/02/2025

At Local City Mall, we value the trust you place in us and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information:

  • Name

  • Contact details (email address, phone number, and address)

  • Payment information (e.g., credit/debit card details, UPI ID, COD)

1.2 Non-Personal Information:

  • IP address

  • Browser type and version

  • Device type

  • Usage data (e.g., pages visited, time spent on the site)

1.3 Order and Service Information:

  • Items purchased (groceries, food orders, etc.)

  • Parcel details (sender and recipient information)

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders.

  • To communicate with you about your orders, updates, and promotions.

  • To improve our website and services.

  • To ensure security and prevent fraud.

  • To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: To facilitate payments, deliveries, and customer support.

  • Legal Authorities: If required by law or to protect our legal rights.

  • Business Partners: For promotional offers and campaigns, with your consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information.

  • Correction: Update or correct inaccuracies in your information.

  • Deletion: Request deletion of your data, subject to legal obligations.

  • Opt-Out: Unsubscribe from marketing communications.

To exercise your rights, please contact us at info@localcitymall.com.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies help us understand your preferences and provide personalized content. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Local City Mall
Tamkuhi Raj, Kushinagar, UttarPradesh (IN). 274407
info@localcitymall.com
+91 9452502162