Terms and Conditions for LocalCityMall
Effective Date:01/02/2025
Welcome to Local City Mall! By accessing or using our platform, you agree to abide by these Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing or using our website or mobile application, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please do not use our services.
2. Eligibility
You must be at least 18 years old to use our services. By using our platform, you represent that you meet this age requirement. Minors may use the platform under parental or guardian supervision.
3. Services Offered
Local City Mall is a quick commerce platform providing the following services:
Grocery shopping
Food ordering
4. Account Registration
To use our services, you may be required to create an account. You are responsible for:
Providing accurate and up-to-date information.
Maintaining the confidentiality of your account credentials.
All activities that occur under your account.
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.
5. Orders and Payment
5.1 Placing Orders:
All orders are subject to availability and acceptance.
You are responsible for ensuring the accuracy of order details.
5.2 Payment:
Payments can be made via COD/debit/credit card, UPI, or other payment methods listed on the platform.
All prices are inclusive of applicable taxes unless stated otherwise.
5.3 Cancellation:
Orders may be canceled before dispatch.
Certain products or services may have specific cancellation policies.
5.4 Refunds:
Refunds will be processed as per our Refund Policy. Refund timelines may vary depending on the payment method used.
6. Delivery
6.1 Timeframe:
We aim to deliver orders within the estimated timeframe. However, delays may occur due to unforeseen circumstances.
6.2 Responsibility:
Once the order is delivered to the provided address, the risk passes to you. Ensure someone is available to receive the order.
6.3 Delivery Fees:
Delivery charges, if applicable, will be communicated at checkout.
7. Use of Platform
You agree to:
Use the platform only for lawful purposes.
Not misuse or exploit the platform for fraudulent or unauthorized purposes.
We reserve the right to suspend or terminate access to users who violate these conditions.
8. Prohibited Activities
You may not:
Use the platform to transmit harmful, illegal, or offensive content.
Reverse-engineer or attempt to hack the platform.
Violate any applicable laws or third-party rights.
9. Intellectual Property
All content on Local City Mall, including text, images, logos, and software, is the property of Local City Mall and protected under intellectual property laws. You may not reproduce, distribute, or use our content without prior written consent.
10. Limitation of Liability
Local City Mall is not liable for:
Delays or interruptions in service caused by external factors.
Loss or damage resulting from unauthorized account access.
Inaccuracies or errors in product descriptions or pricing.
Our total liability is limited to the amount paid by you for the specific order or service.
11. Indemnification
You agree to indemnify and hold harmless Local City Mall, its affiliates, employees, and partners from any claims, losses, or damages arising from your use of the platform or violation of these Terms.
12. Privacy
Your use of our platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Modifications to Terms
We may update these Terms and Conditions from time to time. Changes will be effective upon posting on the platform. Continued use of the platform constitutes acceptance of the updated Terms.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of Indian Jurisdiction. Any disputes will be resolved through negotiation, failing which they will be subject to arbitration or legal proceedings in Kushinagar Jurisdiction.
15. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Local City Mall
Tamkuhi Raj, Kushinagar, Uttar Pradesh(IN). 274407
info@localcitymall.com
+91 9452502162
